How to Fix a Frozen Mouse


It may become pretty aggravating when your mouse pointer stops and remains in one position regardless of how much you attempt to move the mouse.

While you may still use the keyboard shortcuts to execute practically every action on your PC, knowing each of them is tiresome and unpleasant.

The mouse freezes in the first place might happen due to several causes, such as using a dead battery, wrong mouse pointer settings, an outdated device driver, or a problem with the SM bus controller driver. A frequent repair is unplugging the mouse from the machine and plugging it back in. Likewise, you may restart your PC and check if it helps.

How to Fix a Frozen Mouse

First and foremost, verify that the mouse attachment isn’t loose and inserted correctly. Similarly, check that you have installed the USB receiver dongle for the wireless mouse. Also, don’t forget to turn it on.

On the other hand, connect the mouse to another computer and verify whether it’s operating so that it is simpler to determine the source of the issue.

Now, you may go on and check out the following fixes:

Move Closer to the USB Receiver

If you have freezing troubles when using a wireless or Bluetooth mouse, the distance might be one of its fundamental causes. When you use the mouse from a distance, the mouse cannot detect the signals the USB receiver gives. Thus, use the mouse as near to the USB receiver as feasible.

Switch the Batteries

A wireless mouse operates on batteries. So if the battery doesn’t have enough power or its charge ends, you might suffer freezing troubles. So, replace the old batteries with new ones. Also, verify whether you are using the proper USB receiver for the wireless mouse.

Change the USB Port

Sometimes there is no difficulty with the mouse. It’s instead the USB port through which the mouse is linked. Therefore, plug the mouse into a separate USB. Also, clear any dirt caught within the USB port.

Check whether You Have Disabled Trackpad

If you use the touchpad on your laptop and it doesn’t function, it might be disabled. Many laptops include a specific button for deactivating the trackpad, which you could have hit accidentally. So instead, please enable it to utilize the trackpad.

Clean the Mouse

Every mouse contains a sensor at its bottom, which recognizes and navigates the pointer on your screen. When it’s obstructed, your mouse pointer might stop or perhaps cease to operate entirely. Therefore, check whether any dust or hair is blocking the sensor and remove any.

Update the Device Driver

You might have mouse troubles if you use an old device driver. Updating it may address your issue. Here’s how you can do it.

  1. Press the Windows + R key, input the command devmgmt.msc, and press Enter.
  2. Click to enlarge the Mouse and other pointing devices dropdown.
  3. Right-click on your device and pick the “Update driver” option.
  4. Then, pick Search automatically for drivers to search and install the newest device drivers from the Internet.
  5. After upgrading the device driver, verify whether the Mouse is operating as intended.

Additionally, you may restore the Mouse from the system. First, pick the Uninstall device when right-clicking the device. Then, click upon Scan for hardware modifications under the Action menu at the top.

Disable the Mouse Pointer Precision

The “Enhance pointer precision” feature is activated by default on Windows. It simply attempts to automatically determine how far your pointer should go on the screen depending on how quickly you move the Mouse physically. But occasionally, it might lag your mouse cursor. To deactivate it,

  1. Press the Windows + R key and type control to launch the Control Panel.
  2. Choose the choice of the Large icon next to View by and click on Mouse.
  3. Under the Pointer Options tab, uncheck the Enhance pointer precision option.
  4. Next, tap on Apply and OK to take effects.

Check if the Mouse Is Turned off by the System

There’s a feature in the Windows system that sends gadgets into sleep to preserve energy/battery. However, this may occasionally produce complications. So, to deactivate it,

  1. Press the Windows + R key and enter devmgmt.msc to start Device Manager.
  2. Expand the Universal Serial Bus controller menu and choose the USB Root Hub option by double-clicking it.
  3. Then, on the Power Management tab, uncheck the box next to “Allow the computer to turn off this device to preserve power.”
  4. Click on OK and observe whether the pointer is moving.

Run the Hardware and Devices Troubleshooter

Suppose you are utilizing a Windows 10/11 machine. In that case, you may automatically run their built-in troubleshooter to identify and repair any problems. To run it,

  1. Press the Windows + R key, run the command msdt.exe -id DeviceDiagnostic, and hit Enter.
  2. Upon the Hardware and Devices window prompt, tap on Next to begin the troubleshooting procedure.
  3. Now, allow the troubleshooter to find faults in your system.
  4. Finally, follow the on-screen directions and apply the suggested adjustments.

Restart the File Explorer

Sometimes your system might become unresponsive, which then, in turn, can create mouse freezing difficulties. In this scenario, you may restart File Explorer. Here’s how to do it.

  1. Press the shortcut key Ctrl + Shift + Esc to enter the Task Manager.
  2. Under the Processes tab, pick Windows Explorer.
  3. Then select the Restart button in the bottom-right of the window.
  4. Check whether the mouse is functioning now.

If you have this problem while playing a game or using a specific program, pick the program in the Task Manager and force-close it by selecting the End task button.


The methods above should’ve helped you repair difficulties with the mouse stalling in Windows 10. But if none of these worked, you must verify whether the same problem happens when connecting it to another PC.

If it does, it’s fair to presume that you’re dealing with a malfunctioning mouse. So please return it for a replacement or treat yourselves to a new mouse.  More often than not, buying a new mouse is more convenient and easier than trying to repair it.

Hey my name is John Sonron and I’m the founder of Tokei 123. I have years of experience in digital marketing and in content writing as well.

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